Disclaimer

The information provided on the Swasth City website, through our Care Partner service, in health articles, surgery guides, recovery guides, and patient education materials is for general informational and educational purposes only. This information is NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, specialist, or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on our website or heard from our Care Partner team.

Swasth City is a healthcare coordination and facilitation platform. We are not a hospital, clinic, diagnostic center, or medical provider. We do not employ doctors, nurses, or other clinical professionals in a clinical capacity. Our Care Partner team consists of trained healthcare coordination specialists who provide guidance on accessing healthcare services. They do not provide clinical assessments, medical diagnoses, or treatment recommendations. All clinical decisions are made by qualified medical professionals (doctors, surgeons, specialists) who are licensed to practice medicine in India. Swasth City coordinates access to these professionals but does not direct or influence their clinical practice.

Swasth City works with a curated network of hospitals and specialist doctors. Our partner institutions and doctors are independently licensed and regulated by applicable medical authorities. Swasth City does not guarantee the quality of medical care, surgical outcomes, or clinical decisions made by partner hospitals and doctors. Medical practice involves inherent risks, and outcomes vary based on individual patient factors beyond our control. Inclusion in Swasth City's partner network is not an absolute endorsement of clinical quality. We strongly encourage patients to independently verify the credentials and experience of any doctor or hospital before proceeding with treatment.

Swasth City's insurance coordination assistance is intended to simplify the process of obtaining cashless treatment and filing insurance claims. We do not guarantee insurance approval, claim settlement, or coverage of any specific treatment. Insurance coverage decisions are made exclusively by your insurer or TPA based on your policy terms, medical documentation, and the insurer's assessment criteria — not by Swasth City. We strongly recommend that you independently verify your insurance coverage and policy terms with your insurer. Swasth City is not responsible for any financial consequences arising from insurance decisions, claim rejections, or policy interpretation disputes.

We strive to provide accurate, up-to-date health information in our articles, guides, and educational materials. However, medical knowledge evolves rapidly, and what is considered best practice may change. Health information on our platform is reviewed periodically but may not always reflect the latest medical guidelines or research. Content is reviewed by medical professionals, but this does not constitute a clinical endorsement or guarantee of accuracy for your specific circumstances. We are not responsible for errors, omissions, or outdated information in our content. Always verify critical medical information with your treating physician.

Any pricing information, cost estimates, or fee ranges provided on our platform are approximate and indicative only. Actual costs may vary significantly based on individual patient factors, specific treatment requirements, hospital pricing, implant choices, and insurance coverage. Swasth City does not control hospital pricing or medical fees. Our cost estimates are based on generally available information and past experience and should not be relied upon for financial planning without independent verification. Always obtain a formal cost estimate from your chosen hospital before committing to treatment. We encourage patients to ask for a detailed cost breakdown including all potential charges before admission.

Swasth City's services are not designed for medical emergencies. In any medical emergency: Call 112 (India National Emergency Number) immediately. Proceed to the nearest hospital emergency department. Do not rely on Swasth City's coordination services when immediate medical intervention is required. While we offer 24/7 Care Partner support that can assist with emergency hospital coordination after calling emergency services, we are not equipped to provide emergency medical guidance or replace emergency medical services.

Our website may contain links to external websites for informational purposes. Swasth City does not control or endorse the content of external websites and is not responsible for their accuracy, privacy practices, or content. Third-party health information, news articles, or research papers linked on our platform represent the views of their respective authors and do not necessarily represent Swasth City's position.

For questions or concerns about this Disclaimer: Email: support@swasthcity.com Phone: +91 93131 54677 This Disclaimer was last updated on January 1, 2026. Material updates will be posted on this page with a revised "Last Updated" date.